Privacy Policy

Privacy Policy

Effective Date: [02/01/2025]

Happy Tails Haven (“we,” “us,” “our”) is committed to protecting the privacy of our website visitors, donors, and supporters. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.happytailshavenva.com (“Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to improve our services, process donations, and raise awareness about our mission.

a. Personal Information

We may collect the following personal information when you interact with our Website:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (processed securely by third-party payment processors)

• Any information you provide through forms, donations, or inquiries

b. Non-Personal Information

We may also collect non-personal data such as:

• IP address

• Browser type and device information

• Website usage data (pages visited, time spent on site, etc.)

2. How We Use Your Information

We use the information collected for the following purposes:

• To process donations securely

• To communicate with you regarding updates, events, and volunteer opportunities

• To respond to inquiries or requests

• To improve our Website and user experience

• To comply with legal and regulatory requirements

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Secure encryption for payment processing

• Restricted access to personal data

• Regular security updates for our Website

Despite our efforts, no online transmission or storage system can be guaranteed as 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

• With trusted third-party service providers who help process donations, manage communications, or operate our Website (e.g., payment processors)

• If required by law, legal process, or to protect our rights and safety

• With your explicit consent

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of the Website.

6. Third-Party Links

Our Website may contain links to third-party sites (such as donation platforms or adoption resources). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

7. Children’s Privacy

Our Website is not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that a child’s data has been submitted, we will take appropriate steps to delete it.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to or correction of your personal information

• Request the deletion of your data (subject to legal and operational obligations)

• Opt out of marketing communications by following the “unsubscribe” instructions in emails

To exercise these rights, please contact us at brandon@happytailshavenva.com.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Your continued use of our Website constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Happy Tails Haven

brandon@happytailshavenva.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.